Last Updated: March 2026
At AyuKrit, customer satisfaction is important to us. Please read our Refund & Return Policy carefully before making a purchase.
1. Returns
Due to the nature of wellness and consumable products, we generally do not accept returns once the product has been delivered.
However, returns may be accepted only in the following cases:
- The product received is damaged or defective
- The wrong product was delivered
In such cases, customers must notify us within 48 hours of delivery.
2. Return Request Process
To request a return or report an issue, please contact us with the following details:
- Order number
- Clear photos of the product and packaging
- Description of the issue
Return requests can be sent to:
Email: wecare@ayukrit.com
Phone: 9226292925
Our team will review the request and provide further instructions.
3. Refunds
If your return request is approved, the refund will be processed after the returned product is received and inspected.
Refunds will be issued through the original payment method used during purchase. Processing time may vary depending on the payment provider.
4. Non-Returnable Situations
Returns or refunds may not be accepted in the following situations:
- The product has been opened or used
- The request is made after 48 hours of delivery
- The product was damaged due to misuse or improper handling by the customer
5. Order Cancellation
Orders can be cancelled only if they have not been shipped yet. Once the order has been shipped, cancellation requests may not be possible.
6. Changes to This Policy
We reserve the right to update or modify this Refund & Return Policy at any time. Changes will be reflected on this page.
7. Contact Us
For any questions related to returns or refunds, please contact us:
Email: wecare@ayukrit.com
Phone: 9226292925